Bad Banking

Santander

Finally after months of phone calls, visits to my local branch, and not to mention the amount of time wasted, I have eventually sorted out the issue of indentity theft.

Have had to threaten Santander with counterclaims, press coverage and all sorts before they finally took me seriously, actually they were not threats, they promises.

So today, once again had to call them, because they failed to call me back, again, but have to say to say they did, or so it appears, deal with the very serious issue of someone stealing my identity.

But why has it taken so long, I have been made to look like the bad guy in all of this, and there was not even an offer of compensation for all the inconvenience caused to me, disgusting.

Hopefully that will be the end of it, but to check back now and again, just in case there is more, and perhaps you could give me your nightmare cases here also of bad banks and their unsympathetic attitudes.